1. Customer Help Centre
  2. Finance
  3. Getting Started with Home Finance

Will I be refunded for the valuation and finance application fee if my application is not approved?

No, these are fees that have been paid for the services that we and the Valuer have rendered on your behalf and are therefore non-refundable.

We require a valuation report to be able to assess your application. Paying for valuation fee or a finance application fee does not mean automatic approval.